Any person notified of any of the violations of Section 12.16.010 shall have the opportunity to request a hearing to be held before the mayor prior to the termination of utility services to the property alleged to be in violation. Such hearing shall be held within two business days of the request for a hearing. If the mayor is unavailable to conduct that hearing, then the city clerk shall conduct that hearing. The purpose of such hearing shall be to determine if there is reason to believe the allegations of the city are true. If the city meets its burden at this hearing through the evidence available, then the water and/or sewer utility service to such property shall be terminated. All presumptions at this hearing shall be made in favor of the city.